![]() The supported payment methods for the U.S.A are: Can you let us know how you were able registered the prepaid card to add the address? Also, below we listed the types of payment method, the card requirements, and card restrictions. Currently we don't accept all gift cards unless they are linked to your correct billing address. If using a re-loadable card for a recurring membership, make sure to top it up before the renewal date, or cancel the membership before the card runs out of funds.Hey there We see you are having concerns about adding a gift card as a payment method. ![]() Membership Did Not Renew or Card Declined ![]() If you have problems even after registering, call the customer service number on your card to see why they are declining the charges. The amount held will return to your card automatically and Roblox will not receive payment. ![]() This can result in pending charges that can place a hold on the balance of the card for up to 10 days. If the transaction is not going through, do not try to re-purchase. When you make a payment, make sure the billing information you enter on Roblox matches the registration information exactly. ![]() You can do this by visiting the card company's website or calling the customer service number on the card. Register the correct billing information with the prepaid card provider.The most common cause is the prepaid credit card has not been registered, or the billing information put in at the time of payment does not match the billing details registered with the prepaid credit card. ![]()
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